Services Offered - HomeTech Help Desk

Whether your device is running slow, a printer won't connect, or you're still confused on what "The Cloud" is, we provide fast and reliable remote solutions for you. Below are the most common services we provide.

Devices and Connectivity

Printers: Setup and troubleshooting wireless printing issues.
Wi-Fi, Internet, Home Network: Setting up new routers, extending coverage, and securing your internet connection.
Smart Home: Connecting devices like Alexa, Google Home, Smart TVs, streaming boxes, and solving casting issues.
New Device Setup: Initial setup, data transfer, and personalization for new phones, tablets, and computers.

Computer Health and Software Fixes

Sluggish PC Tune-up: Cleaning up junk files, optimizing startup programs, and maximizing your computer's speed and performance.
Troubleshooting & Error Repair: Diagnosis and repair for unexpected crashes and freezes.
System Upgrades: Installing operating system updates and advising on hardware additions.

Digital Protection & Backup

Virus & Malware Removal: Thorough scanning and removal of malicious software and ensuring your computer is clean.
Online Protection Review: Checking that your antivirus and firewall settings are properly configured for home security and safe browsing.
Data Backup & Photo Recovery: Helping recover lost files and setting up reliable backup systems.
Password & Account Management: Implementing a secure password manager and configuring two-factor authentication (2FA).

Essential Digital Skills Training

Introduction to AI Tools: Understanding common AI applications and learning how to use them effectively.
Cloud Storage: Learning how to properly use services like iCloud, Google Drive, and Dropbox.
Smart TV and Streaming Help: Setting up Netflix, Hulu, or YouTube on a smart TV or tablet, and managing streaming apps.
Online Safety and Scams: Recognizing common phishing emails and practicing secure online habits.
Video Conferencing Setup: Learning to use Zoom, Google Meet, or FaceTime to connect with family.
Digital Foundations: Understanding folders, saving documents, organizing photos, and managing email accounts

Have a Unique Tech Challenge?

If the service you require is not listed in our categories, please reach out! We are ready to discuss custom projects and one-off repair needs.